Insurance and Coverage:
Renters must have insurance that will cover the rented vehicle. If not renter must choose Agency Car Rentals SLI Coverage and / or CDW Coverage.
Cancellation:
All rental agreements and reservation are bond by these terms and conditions.
Giving verbal, written, or online reservation information with credit card or debit card information acknowledges acceptance our Terms and Conditions. Upon receipt of billing information, the appropriate deposit amount(s) will be charged to the credit card or debit card provided. No reservations can be held without receipt of the deposit or full amount of rental. Reservations are on a first come first served basis and ALL SALES ARE FINAL. Early return, Cancellations or No Show will be considered end of rental for the total amount paid.
All Pre Paid Rentals are Non Refundable. A minimum $50 Non Refundable Payment is required to confirm your rental. If you do not want the full amount to be charged you must reply back to your confirmation email with "Only Charge the $50 Non Refundable Deposit" within 1 hour of making your reservation ..
All provisions of our rental agreement apply to each rental. Signature is not required to complete a reservation The rental agreement is available for review at any time prior to departure. If your personal information and or credit card information is given over the phone or to any representative or affiliates to insure your reservation then you are bound by the Terms and Conditions of this agreement. Any promises made by any affiliate must be made in writing and approved by the operations director on duty to be valid. We reserves the right to deny or reschedule any rental due to unsafe or bad weather conditions. No Mexico travel under any condition. NO SMOKING & NO PETS. Smoking and pets are prohibited in the rental units and any evidence of smoking or pets after my rental or lack of compliance will result in forfeiture of security deposit and/or a minimum charge of $100 for pets or any other contract violations. All locations are by appointment only and any missed appointment may result in a $20 missed appointment charge. SECURITY DEPOSIT - Normally from $100 to $350 depending on the vehicle. This deposit is normally collected within 24 to 48hrs of picking up the vehicle and is refundable.
Giving verbal, written, or online reservation information with credit card or debit card information acknowledges renter agrees that any and all charges placed on their credit card are legitimate and authorized charges for the rental transaction they are completing, and hereby agree to not dispute these charges. **Under no circumstances will return of rental units be accepted outside of the appointed reservation time. Returns made outside of these business hours will result in immediate forfeit of security deposit unless prior arrangements have been made in writing.
Airport Pickup Policy:
DFW Shuttle Service - As Soon as you land Power On Your Phone and Call (469) 909-1269 to receive your pickup instructions.. We are only 5 Minutes away.
Renter must arrange for Agency Car Rentals in advance for Free Airport Pickup and Drop Off. Rental Vehicle must be returned to the Agency Car Rentals Location and a representative with drop of renter and the Airport after the rental.
Exception: PICKUP & DROPOFF from (DAL) Love Field Airport in Dallas, TX will be a $25 charge EACH way.